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    Terms and Conditions

                                                         Effective Date: January 16, 2016

     

    Welcome to Plus Rated Education (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.


    1. Services: We provide educational support, coaching, and related services as described on our website. All services are subject to availability and may change without notice.


    2. Eligibility: You must be at least 18 years old or have parental/guardian consent to use our services. By using our site, you confirm that you meet these requirements.


    3. User Responsibilities: When using our services, you agree to:


    • Provide accurate and truthful information
       
    • Use our website and services for lawful purposes only
       
    • Not attempt to disrupt, damage, or gain unauthorized access to our systems
       

    4. Payments & Refunds: Payment terms, rates, and refund policies will be provided prior to service engagement. Failure to make payment may result in suspension or cancellation of services.


    5. Intellectual Property: All content on this website, including text, graphics, logos, and materials, is the property of Plus Rated Education and is protected by copyright laws. You may not copy, reproduce, or distribute our materials without written permission.


    6. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Educational outcomes are not guaranteed, as results may vary for each individual.


    7. Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these sites.


    8. Changes to These Terms: We may update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.

    Return and Refund Policy

                                                                                                    Effective Date: January 16, 2016


    At Plus Rated Education, we are committed to delivering high-quality educational services. Please read our Return and Refund Policy carefully before making a purchase.


    1. Service-Based Policy: Because we provide customized educational services, refunds are handled on a case-by-case basis. We do not offer automatic refunds once a service has been delivered or a session has been completed.


    2. Cancellations:


    • Sessions: You may cancel or reschedule a session with at least 24 hours’ notice to avoid charges.
       
    • Late Cancellations/No-Shows: Cancellations made less than 24 hours before the scheduled time, or missed sessions, may be charged in full.
       

    3. Refund Eligibility: Refunds may be considered if:


    • A payment was made in error (duplicate charge)
       
    • A service was not delivered due to our scheduling error or cancellation
       
    • There is a documented service issue directly caused by us
       

    4. Non-Refundable Items:


    • Completed tutoring/coaching sessions
       
    • Customized lesson plans or materials already delivered
       
    • Administrative fees
       

    5. Refund Process: Approved refunds will be processed to the original payment method within 5–10 business days. You will receive an email confirmation once processed.

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